If you are a corporate marketer and are planning to use X (Twitter) from now on, you will definitely want to know about the “DM (direct message) function.” By using DM, you can have private and private conversations with other X (Twitter) users. This time, we will explain how to send DM on X (Twitter), how to set it up, and other points to be aware of.
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What is X (Twitter) DM (Direct Message)?
Twitter’s DM is called a direct message, and it is a feature that allows you to exchange messages with other Twitter users one-to-one or in a group. Basically, information on Twitter is spread widely on Twitter by tweeting to an unspecified number of people, but DMs are private and cannot be seen by all Twitter users.
You can exchange messages in a “thread format” where individual message windows are prepared in a chat format similar to LINE.
By the way, among Twitter users, it is called “DM”.
Number of characters that can be sent
You can send up to 10,000 characters at a time via Twitter DM. Before the 2015 update, there was a limit of 140 characters, but the character limit has been lifted and it is now 10,000 characters.
How to use DM
Twitter DMs are private, so you can have private conversations. Twitter also has a comment function, but comments are generally public, so it is not suitable for exchanging individual messages. That’s where DM comes in handy.
Also, if the person you want to interact with is on Twitter but you don’t know their contact information, it will be annoying for them to approach you in the comment section of Twitter. If the user has set up to accept DM, you can also say hello from DM.
In any case, DM can be said to be a function that is easy to use for communication.
You can also have group conversations
Twitter DM allows not only one-on-one conversations, but also group conversations between multiple people. Conversation with up to 20 people is possible. It can also be used when multiple users want to have a meeting.
How to send a Twitter DM?
From here, we will introduce how to use Twitter DM.
First, I’ll show you how to send a Twitter DM to someone.
To send a DM on Twitter, access the Twitter profile page of the person you want to send, open the profile page, and press the email icon at the top. Then, a message window will open, so enter your message and press the send button at the bottom right after completing the input to complete sending.
The method for sending DMs is basically the same for the three types: the iOS version that can be used from an iPhone, the Android version that can be used on an Android device, and the PC version that can be accessed from a computer browser. Let’s take a look at the steps.
Steps to send a DM on Twitter
1. Display message window
Tap the envelope icon to display a message window.
2. Tap the message icon to compose a new message
In the address box, enter your information in the account you want to send the message to.
3. Enter your message
Enter your message. You can send not only text, but also images, videos, and GIF images. Operate from the message creation bar or the “+” icon.
4. Add photos, videos, and GIF images
By tapping the photo icon, you can take a photo or video on the spot and send it. You can also select and add images and videos from your device’s gallery.
You can also edit the image using Twitter’s functions before sending the message. When you press the image, an editing screen will appear, where you can apply corrections, cropping, and add filters. When you have finished editing, tap <Save> to complete.
You can add a GIF image by tapping the GIF icon. , select GIF in your media library.
5. Send a message
To send a message, tap the paper airplane icon on your smartphone.
In the PC version, click the <Send> button or press the Enter key to send.
Also, in the PC version, press the Shift and Enter keys at the same time to break a line within a message. Please note that if you press only the Enter key, the message will be sent.
Trivia
Please note that links shared in direct messages will be automatically shortened to “t.co link”.
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How to receive and view Twitter DMs
Next, we will introduce how to receive a Twitter DM if it arrives to you.
Notifications of new DMs will be displayed as a number on the envelope icon on your Twitter account page. Clicking on the envelope icon will display a message window where you can view the message.
How to delete Twitter DMs
You can also delete DMs exchanged on Twitter.
To delete a DM, click the envelope icon to display the message, and the steps differ depending on the iOS, Android, and PC versions.
How to delete DMs on Twitter for iOS
To delete a single DM message, press and hold the message and select <Delete message from my inbox> from the pop-up menu that appears.
If you want to delete an entire thread, display the DM thread list, swipe the thread to the left, a trash can icon will appear, and you can delete it by tapping it. You can also delete the entire thread by long-pressing the thread and selecting <Delete Conversation>.
How to delete DMs on Twitter for Android
On the Android version of Twitter, you can delete a DM message by long-pressing it and selecting <Delete Message> from the pop-up menu.
If you want to delete an entire thread, display the DM thread list, press and hold the thread, and select <Delete conversation>.
How to delete DM on PC version of Twitter
On the PC version of Twitter, you can delete a DM by clicking on one message and selecting <Delete>. To delete an entire thread, click the thread to open it, click the information icon, and select <Delete conversation>.
Points to note when deleting
It is often misunderstood, but even if you delete this DM, it will only be deleted from your Twitter account. In other words, even if you can no longer see your DM messages, the person you sent them to will still have a history of them. You cannot delete or cancel a DM that you have sent to the other party.
However, even if you delete a DM received from the other party, the other party will not know that you have “deleted” it. However, even if you want to cancel the DM that you sent, it will simply disappear from your Twitter, but please understand that once you have sent it, you cannot delete it from the other person’s Twitter. This means that you cannot cancel the send.
When sending a message to someone, we recommend that you do so with caution, as it will remain on their Twitter account forever unless they delete it.
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There are people you can send DMs on Twitter and people you can’t send them to.
By the way, even if you want to send a DM on Twitter, you may not be able to send it to everyone. Basically, the only people you can send DM to are “followers”.
For example, if you want to send a DM from your personal Twitter account to the Twitter account of a person you met online called Mr. A, you will not be able to do so unless Mr. A follows your Twitter account. Of course, Mr. A cannot send you a DM unless you follow Mr. A’s account.
In other words, when DMing one-on-one, both people need to follow each other.
Of course, if you know each other, it’s easy to follow each other, so you can start DMing right away. However, they may not be acquaintances. In that case, by changing your Twitter DM settings, you may be able to send DMs to people who are not your followers.
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How to set up Twitter DM
On Twitter, by changing the DM settings, you can choose between “1. Receive DMs from anyone” or “2. Only receive DMs from specified people.”
First, open your Twitter profile page and select “Settings & Privacy” from the menu. From the menu that appears, select “Privacy and Safety” → “Direct Messages.”
Then, the following direct message settings screen will appear. (Image is iPhone version Twitter app)
1. How to set up to receive DM from anyone
If you want to receive DMs from everyone, regardless of whether they follow your account or not, tap “Allow message requests from all accounts” to turn it on.
2. How to set up to only receive DM from specified people
On the other hand, if you only want to receive DMs from specified people, tap “Allow message requests from all accounts” to turn it off.
This will ensure that you only receive DMs from users who follow your account.
If you turn this setting off, the envelope icon will disappear from your Twitter profile page when viewed by users who don’t follow your account. In the first place, there will be no entrance where you can send DMs.
If you do not want to limit the number of DMs you can receive, please set 1.
How to check Twitter DM requests
I have some additional information regarding the DM settings mentioned above. We mentioned earlier that if the setting “Receive messages from everyone” is turned on, you can receive messages even from people who don’t follow your account.
Messages from people who are not your followers will be displayed in <Request> under <Message>.
How to authorize a request
If you want to continue replying to the message, you will need to accept the request.
In that case, a message will appear asking you to delete or accept the message. If you choose to accept, you will be able to exchange DMs with that user and the message will be moved to your inbox.
By the way, the mechanism is such that the other party does not know whether you have read the message or not until you approve the request.
How to delete messages
If you do not want to DM the person who received the request notification, choose to delete the message. The message will then be deleted from your inbox. However, even if you delete the message, the other person can still send you the message. Deletion will only be visible on your Twitter account.
However, if someone you don’t want to DM keeps sending you messages, you can block their account or report it to Twitter management. Once you block someone, that account won’t be able to send you messages until you unblock them.
The filter is turned on by default.
In the Twitter for iOS app and Twitter for Android app, a blocking function that prevents requests considered to be inappropriate from being displayed in the <Request> inbox is turned on during the initial settings. This is called a “quality filter” for message requests, and when turned on, conversation requests that are considered inappropriate can be hidden. Request notifications that are automatically excluded will not appear on your account.
However, the quality filter function allows you to display messages that are deemed inappropriate at the bottom of <Request> in your inbox, so you can check to see if there are any messages that are not inappropriate.
If you want to remove the filter, turn it off.
How to set the quality filter for message requests
1. Tap <Change settings> at the top of the <Request> tab.
2. In the <Privacy> section of the <Message> settings, toggle the slider under <Quality Filter> between ON and OFF.
How to set up “read” notifications for Twitter DMs
For DM messages, you can also control whether or not the other party is marked as “read” when you open the message.
First, open your Twitter profile page and select “Settings & Privacy” from the menu. From the menu that appears, select “Privacy and Safety” → “Direct Messages.”
Then, the following direct message settings screen will appear.
If you receive a DM from someone and open the DM, if you want to let the other person know that you have opened the DM, tap “Show read notification”. Turn it on.
If you receive a DM from someone and open it, if you don’t want the other person to know that you’ve opened it (read it), tap “Show read notification” to turn it off. .
This setting is turned on by default, so if you don’t want people to know that it’s been read, you need to turn it off in advance.
How to “snooze” DM notifications
I mentioned earlier that when a Twitter DM arrives, a number mark will be displayed next to the envelope icon to indicate that it has arrived.
This display is called a reception notification, and you can set it to temporarily not display this reception notification. This setting is called “snooze.”
Snooze settings allow you to set DM message notifications to resume after 1 hour, 8 hours, or 1 week, or to not notify you until you manually turn them back on.
Even if you set it to snooze, you will still receive the message. It’s just that I don’t see any notifications.
How to set snooze
1. Go to the DM thread you want to snooze.
2.Click or tap the settings for that thread.
3.Click the information icon and select <Snooze notifications>.
4. In the pop-up menu, select the interval for snoozing notifications: <1 hour, 8 hours, 1 week>, or <Until you turn it back on>. .
To cancel snoozing, click the information icon and click the <Snooze notifications> switch.
How to start a group DM on Twitter
Twitter DM allows you to have group conversations. Here, we will introduce how to start group DM on the iOS version of Twitter.
How to start group DM on Twitter for iOS
1. Select a participating account
First, click the envelope icon to open your DM inbox. Tap and select multiple users you want to add to the group DM, then search for the account you want to invite in the “Search accounts and groups to send” field. Then tap the account you want to add.
2. Send a message
Type your message and send as usual. Group DM will then begin.
The user added to the group DM will receive a new DM notification, and the message “Added by (account name)” will be displayed. That means you can see who added it.
How to report a DM
On Twitter, you can report tweets and DMs that you think are harmful to the operator for enforcement purposes.
According to Twitter’s official information, “If you see a Tweet, list, or direct message that violates the Twitter Rules or Terms of Service, you can report the Tweet, list, or direct message.” Masu.
Tweets, lists, and direct messages that contain offensive or harmful content, spam, impersonation, or copyright or trademark infringement are eligible for reporting.
If you notice that the other party is persistently sending you harmful messages in DMs or repeatedly sending you message requests, you should consider reporting it.
How to report
Let’s take a look at how to report on the iOS version of Twitter.
1. Tap the DM conversation to display the message you want to report.
2. Select Report message from the pop-up menu that appears when you press and hold the message.
3. If you select <Contains inappropriate or offensive content>, you will be asked to provide further information regarding the issue you are reporting.
To help us review your report, we may ask you to select other messages from the account you’re reporting to better understand the situation.
4. Once the report has been submitted, recommended measures will be displayed to help you use Twitter more comfortably.
You can also report messages included in group DMs.
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summary
- DM, one of Twitter’s latest features, is Direct Message, a feature that allows you to exchange messages with other Twitter users one-on-one or in a group. Messages can be exchanged in “thread format”.
- Twitter DMs are private, so you can have private conversations. If the person you want to interact with is on Twitter but you don’t know their contact information, you can even say hello via DM if the user has set up to accept DMs.
- Twitter also allows for group conversations. Conversation is possible with up to 20 people.
- To send a DM on Twitter, access the person’s Twitter profile page, open the profile page, and press the email icon at the top. Then, a message window will open, so enter your message and press the send button at the bottom right after completing the input to complete sending.
- On Twitter, by changing the DM settings, you can choose between “1. Receive DMs from anyone” or “2. Only receive DMs from specified people.”