Tag: Customer Management
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What is CRM? Easy-to-understand explanation of differences with SFA, functions, comparison of each tool, etc.
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“CRM” is attracting attention as a tool for customer management. Even if you have heard of it, many people may not know the details of its functions or the difference from “SFA”. Please use this as a detailed explanation of the overview of CRM, the background behind its necessity, and how to choose tools and…
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Introducing 10 MA (Marketing Automation) tools! Thorough comparison of each tool
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By using MA (marketing automation) tools, you can not only improve sales efficiency but also increase recurring customer sales (LTV). However, there are so many types of MA that many people do not know which tool to choose. Therefore, in this article, we will provide an overview of MA tools and introduce 10 recommended MA…
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What is the correct way to write business emails? Explaining the basics that you can master in a short time!
Writing business emails is a skill that every working adult needs. However, many people may not know the correct way to write business emails. If you write a business email incorrectly, it will be extremely rude to your customers. This often has a negative impact on subsequent relationships with customers, so it is important to…
